West End 51’s General Manager Position
Stand out and step up at West End 51- an upscale evolution of the Seacrets Brand of Companies.
We are looking for a General Manager to launch this new upscale beach restaurant located bayside on 51st Street. Seize this opportunity to lead and craft Ocean City’s newest restaurant coming Summer of 2024!
Restaurant General Manager
Job Type: Year Round, Full Time Position
Duties & Responsibilities:
– Oversee daily restaurant operations, including managing staff, ensuring customer satisfaction, and maintaining quality standards.
– Develop and implement strategies to improve restaurant performance and profitability.
– Hire, train and mentor staff to provide excellent customer service and uphold company policies.
– Create employee schedules and manage labor costs.
– Coordinate with the kitchen staff to ensure efficient food production and timely delivery of orders.
– Handle customer complaints and resolve issues in a professional manner.
– Maintain a clean and safe working environment, adhering to health and safety regulations.
– Collaborate with the marketing team to develop promotional activities and attract new customers.
– Stay updated on industry trends and competitor activities.
Position Requirements:
– Minimum two years previous experience in restaurant management.
– Strong leadership skills with the ability to motivate and inspire a team.
– Excellent communication and interpersonal skills.
– Knowledge of food safety regulations and best practices.
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
– Flexibility to work evenings, weekends, and holidays as required