Telephone Customer Service – Seasonal
Summer 2025 -F/T & P/T
Now Hiring CUSTOMER SERVICE staff for
O.C. Seacrets, Inc.
117 49th Street, Ocean City, MD 21842
410-524-4900
Are you a friendly, outgoing individual with excellent communication skills? Do you thrive in a fast-paced environment? Our beachfront restaurant and bar is seeking a reliable and customer-focused Phone Answerer/Customer Service Representative to join our team!
COMPENSATION – $16 – $18 per hour
RESPONSIBILITIES:
- Answer incoming calls and provide information about the property, entertainment & dining.
- Provide excellent customer service to ensure guest satisfaction.
- Assist with general office tasks such as filing, data entry, and organizing documents.
- Work closely with other staff members to ensure a seamless guest experience.
- Other tasks as assigned
REQUIREMENTS:
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize in a busy environment.
- Strong customer service skills.
- Previous experience in customer service or a similar role is preferred.
- Knowledge of restaurant operations is a plus.
SCHEDULING:
- Part Time or Full Time – May through September
- Varying Shifts available:
- Days 8am – 4pm
- Nights – 4pm – 1am
- Possibility of picking up additional shifts as needed
BENEFITS INCLUDE:
- Health Insurance (single & family) Variable hour employees – eligible after 1 year measurement period to determine full time status
- Supplemental Insurance – available to FT/YR employees
- Maryland Sick & Safe Leave
- 401(k) with match – available after 1 year